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Dear Colleague:
As you are our primary customer, I am enclosing a copy of the Tourism Industries Destination Data
Improvement Initiative. Let me explain.
Over the past four years Tourism Industries has worked with regional tourism organizations, state tourism
offices and city convention and visitors bureaus and trade associations to find ways to improve upon the
existing collection system for international visitor destination data. Together we have experienced some
successes as well as some disappointments. It is time to open the door for even more options by evaluating
the needs and alternatives.
We understand the overriding need to meet the growing importance of providing accurate information on
the number of international travelers visiting a destination. The primary source of our past work has been
the In-Flight Survey of International Air Travelers. This is a unique and complex program that partners
with all of the domestic and many of the foreign air carriers for administering the survey. It's important to
note that the In-Flight Survey was originally designed to capture primarily national level statistics for
export and import flows of revenues for the country's balance of trade. It also was developed to provide
trends in traveler characteristics to guide industry in their policy and marketing decisions. Now, with
dramatically increased investments by state and local destinations, industry and trade associations into the
international marketplace, this Survey has been resourced to provide the "count" of international visitors to
the states and local destinations, in part to justify the return on these investments. To ask for this exacting
multi-level destination visitor data totals and by country segments is a stretch to the Survey's current
statistical reliability capabilities.
This dilemma has motivated the launching of the Destination Data Improvement Initiative. This fiscal year
we are stepping up to the plate and funding a formal effort to investigate and propose viable alternatives to
getting the "counts" you demand. Please read it. Give us your reactions, your suggestions or comments to
our plan. A statement of work (request for proposal) will be put out next month to solicit the entity which
will evaluate, investigate and provide recommendations after working with you and other members of our
customer base. Be ready to respond when the call comes. If you have a specific individual in your office
other than yourself who should serve as the contact person for this Initiative, then tell us. Later this month
we will create a special section on our website for your input and guidance and will put a copy of this
Initiative on the site as well.
You have sounded your voices loud and clear. Now we need your involvement to be part of the solution.
Watch for future e-mails on this vital Initiative. We're on a fast-track to see if we can resolve this sooner
than later. Thanks in advance for your help and partnership.
Helen N. Marano
Director, Tourism Development
  for Tourism Industries
U.S. Department of Commerce
Washington, D.C. 20230
cc: Leslie R. Doggett, Deputy Assistant Secretary for Tourism Industries
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